Privacy Policy

TRAEVO respects your privacy and guarantees the complete confidentiality of the information you provide to us.
Only data such as your name and e-mail address are stored in our database, with the purpose of improving our relationship and allowing us to offer you the best products and services.

All the technology used in our e-commerce is focused not only on good functionality, but also on the security of user data, including personal and payment information.

Payment Information

Your credit card number is used only by the payment processor and only during the purchase process.
It is not stored in our systems in any way after the transaction is completed.

The financial transaction is carried out exclusively by the payment gateway, providing total security for your purchase.

Use of Your E-mail Address

Your e-mail address will be used exclusively to:

• Contact you regarding your orders; and
• Inform you about promotions and new product launches on our website.

You may unsubscribe from promotional communications at any time.

Sharing of Personal Information

The sharing of our customers’ personal information can only occur:

• Under a court order for investigation purposes; or
• At the explicit request of the customer .

We do not sell, rent or trade your personal data with third parties for marketing purposes.

Use of CPF (Tax ID)

The consumer authorizes the use of their CPF (tax identification number) for the issuance of bank slips (boletos) related to the payment of products at the time of purchase.

Questions and Contact

If you have any questions or suggestions regarding our Privacy Policy, please contact us through our customer service channels.

TRAEVO guarantees the security of your purchase and respects your privacy.